New Delhi, August 19, 2025 – Credgenics, the SaaS-based debt collections and resolution platform, has launched CG Setu through the acquisition of Arrise, a BFSI-focused collections provider. The move brings together Credgenics’ technology with Arrise’s field network to build a smarter, transparent debt recovery model.
Tech Meets Field Operations
CG Setu will deploy a digitally empowered field fleet with standard operating procedures, acting as a bridge between lenders and borrowers. Arrise, founded in 2019, operates across 25 states with 5,000 professionals offering services in 13 languages, and will continue under its leadership for the next five years.
Full-Stack Advantage
This acquisition positions Credgenics as a comprehensive collections solutions provider, spanning on-field operations across 18,000 pin codes, AI-driven digital tools, litigation, repayment systems, and advisory on legal workflows.
Scale & Growth
Credgenics has managed over 98 million loan accounts worth $250 billion and enabled 1.7 billion borrower communications. The startup has raised $80 million to date, including a $50 million Series B led by WestBridge Capital in 2023. In FY25, it reported ₹220 crore revenue, up 40% YoY, with a ₹25 crore profit before tax.
Founder’s Word
“This strategic partnership marks a huge step in our mission to transform collections with technology. CG Setu will deliver efficiency, compliance, and transparency while enhancing borrower experience,” said Rishabh Goel, co-founder & CEO, Credgenics.
Final Take
With CG Setu, Credgenics is shaping the future of debt collections—where technology, compliance, and human touch work together.
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