Zoho Corporation has strengthened its position in India’s fintech sector with the launch of Zoho Payments POS terminals, QR-enabled devices, and sound boxes, alongside a suite of new collection, payout, and settlement solutions. The announcement was made at the Global Fintech Fest 2025, hosted by PCI, NPCI, and FCC.
This marks Zoho’s first step into the in-person payments ecosystem, extending its 2024-launched Zoho Payments platform a unified payment gateway that enables secure digital transactions. The new POS terminals support tap, dip, and swipe card payments, as well as UPI QR codes, offering integrated billing, barcode scanning, and receipt printing capabilities. The QR-based sound boxes deliver real-time payment confirmations, enhancing customer trust for small businesses.
According to Sivaramakrishnan Iswaran, CEO of Zoho Payment Technologies and Global Head of Finance and Operations at Zoho, the company aims to connect business finance, banking, and payments into a single ecosystem. The platform now seamlessly integrates with Zoho’s core products like Zoho Books, Zoho Billing, and Zoho Payroll, allowing automated salary disbursements, recurring UPI Autopay payments, and instant reconciliation.
Zoho’s new features also include split settlements for marketplaces, virtual accounts for NEFT/RTGS/IMPS collections, and T+1 settlements, enabling small and medium businesses to access funds faster. The platform currently integrates with eight major Indian banks, including SBI, ICICI Bank, Axis Bank, and Kotak Mahindra Bank, under its connected banking initiative.
While the hardware devices are currently imported, Zoho plans to shift towards local manufacturing within the next three to five years. As a privately held and profitable company, Zoho continues to prioritize long-term innovation and data security, operating under an RBI-licensed payment aggregator framework.
With over 18,000 employees and 130 million users globally, Zoho’s latest move strengthens its vision of building an integrated financial infrastructure for India’s digital-first economy.
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