YC-backed platform processes over 200,000 daily calls across 10+ Indian languages
Funding to Accelerate Multilingual Voice Automation
Bolna, a Bengaluru-based enterprise voice AI startup, has raised $6.3 million in a seed funding round led by General Catalyst, as enterprises increasingly look to automate large-scale voice interactions across India’s multilingual market. The round also saw participation from Y Combinator, Blume Ventures, Orange Collective, Pioneer Fund, Transpose Capital, Eight Capital, and several prominent angel investors.
Building a Self-Serve Voice AI Platform for Enterprises
Founded in 2024, Bolna is developing a self-serve platform that enables enterprises to design, deploy, and monitor AI-powered voice agents without long implementation cycles or specialised AI expertise. The platform supports more than 10 Indian languages and is optimised for real-world telephony conditions, including noisy environments and diverse regional accents.
Capital Allocation and Product Roadmap
The newly raised capital will be used to expand Bolna’s engineering and deployment teams, invest further in proprietary AI and machine learning systems for vernacular voice interactions, and strengthen enterprise-grade infrastructure capable of handling high-volume, production-scale deployments.
Founder Perspective on Enterprise Voice AI Adoption
“Voice remains the most critical channel for enterprises, but migrating from IVR or human-led workflows to voice AI is still a slow and complex process,” said Maitreya Wagh, Founder and CEO of Bolna. “Our focus is on enabling enterprises to build, test, deploy, and monitor voice AI agents independently and at scale.”
Rapid Scale and Growing Customer Adoption
Since its first commercial deployment in May 2025, Bolna has scaled from handling approximately 1,500 calls per day to processing over 200,000 daily calls. The company now serves more than 1,050 paying customers across sectors including e-commerce, BFSI, logistics, recruitment, education, travel, and matrimonial services.
Enterprise Clients and High-Volume Use Cases
Bolna’s customer base includes large enterprises such as Varun Beverages, along with fast-growing startups like Spinny and Snabbit. The platform is deployed across both high-volume operational workflows and niche, voice-dependent industries where multilingual communication remains central.
Technology Differentiation Through AI Orchestration
A key differentiator for Bolna is its orchestration layer, which routes each call to the most suitable AI model based on language, context, and desired outcome. According to Prateek Sachan, Founder and CTO, this approach ensures consistent performance as call volumes and complexity increase, rather than relying on a single foundational model.
India-First Focus in a Complex Voice Market
Indian enterprises collectively handle over one billion voice calls daily, many of which still depend on legacy IVR systems. While Bolna serves customers in more than 10 countries, its primary focus remains India, making it the only India-focused startup in its Y Combinator batch.
Voice as the Next Automation Frontier
As enterprises move beyond experimental AI pilots into core operational workflows, voice is emerging as a critical interface for automation. Bolna aims to build the foundational voice AI infrastructure that will help Indian businesses manage billions of conversations efficiently in the years ahead.
Keep building. Keep learning. Keep growing with StartupByDoc.