Indian IT services major Tech Mahindra has been featured in a global list of organisations leading the adoption of artificial intelligence (AI) in real-world applications, alongside companies such as AMD, Siemens and PepsiCo.
The list is part of a report on MINDS (Meaningful, Intelligent, Novel, Deployable Solutions) organisations, produced by the World Economic Forum (WEF) in collaboration with Accenture. The report identifies 20 organisations that have successfully moved beyond AI experimentation to deliver measurable impact at scale.
According to the WEF, the study analysed hundreds of AI use cases across more than 30 countries and over 20 industries, including healthcare, energy, infrastructure and financial services. An independent Impact Council comprising senior executives and domain experts evaluated the cases to identify common characteristics among the most effective AI deployments.
Common traits of successful AI adopters
The report highlighted several shared patterns among the selected organisations. These include embedding AI into strategic decision making, redesigning workflows to enable stronger human–AI collaboration, strengthening data foundations, modernising technology platforms and supporting deployments with robust and responsible governance frameworks.
Releasing the report at its Annual Meeting 2026, the WEF said the findings demonstrate how a growing group of companies is translating AI investments into tangible performance gains, even as many others continue to struggle with scaling deployments beyond pilot projects.
Recognition for social and public good use cases
Tech Mahindra was recognised for its work in the social and public good category. The WEF noted that the company has successfully scaled multilingual large language models (LLMs) that handle around 3.8 million queries per month with 92% accuracy, enabling inclusive digital services across regions in the Global South.
The report said such deployments illustrate how AI can be used to expand access to digital services and improve outcomes at population scale.
Global peers across sectors
Other organisations featured in the MINDS cohort include AMD and Synopsys from the US, along with EXL Services, KPMG and SAP in the information technology category. Chinese banking major ICBC was recognised in financial services.
In the engineering, construction and infrastructure segment, companies such as Hitachi Rail, Fujitsu, Lenovo and Cambridge Industries were included.
The WEF said the growing gap between organisations that can scale AI effectively and those that cannot underscores the importance of learning from proven, real-world deployments.
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