Insurance Brokerages Are Rethinking Back-Office Dependence For decades, insurance brokerages have relied on large BPO teams to manage policy checking, claims analysis, certificates, and compliance-heavy servicing tasks. While this model enabled scale, it also introduced delays, fragmented handoffs, rising costs, and operational risk. With brokerages under pressure to improve turnaround times without expanding headcount, AI-led … Continue reading Fulcrum Raises $25 Mn to Replace BPO-Led Insurance Ops With AI