Gurugram-based startup Darwix AI has raised $1.5 million in a seed funding round to further its mission of transforming enterprise sales and customer service through a powerful generative AI platform. Founded in 2022 by Ajay Sethi and Hanit Awal, both IIM alumni, Darwix is building a next-gen, AI-first stack that reimagines how businesses interact with customers across channels.
The investment round was led by Rebalance, Inflection Point Ventures (IPV), and JITO Incubation and Innovation Foundation, alongside Growth Sense, Growth91, and respected angel investors including Ankit Nagori, Sanjay Suri, Amit Lakhotia, and Mekin Maheshwari.
Darwix AI’s platform, Transform+, offers enterprises an all-in-one generative AI engine that enhances sales, service, and support conversations across voice, chat, email, and in-person interactions. Unlike traditional fragmented tools or black-box AI systems, Darwix delivers context-rich, actionable intelligence powered by real-time assistance and workflow automation.
Already being deployed by leading enterprises in banking, financial services, insurance, and retail sectors across India, the Middle East, and the US, the company is scaling fast. The fresh capital will fuel product innovation, global expansion, and key hires.
“At Darwix, we’re building more than AI assistance—we’re creating a smart, omnichannel experience layer that blends seamlessly into sales and support environments,” said Ajay Sethi, co-founder of Darwix AI. “This funding will help us double down on innovation and bring our solutions to a wider global audience.”
The startup is also working on an industry-first enterprise-grade hardware layer to power latency-sensitive workloads—addressing a major need as organizations operationalize AI at scale.
Investors believe Darwix is building the future of ‘agent + AI’ collaboration, creating smarter, faster, and more personalized conversations that drive business outcomes. With its robust tech foundation and strategic vision, Darwix AI is poised to lead the next phase of enterprise AI transformation.
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